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NAATI's Language Service Provider Endorsement Model

What The Public Sector Needs to Know

Thursday 25 June 2026 | 2PM AEST

What should public sector organisations look for when procuring language services, including translation and interpreting?

Join Ethnolink and NAATI for a practical webinar exploring NAATI’s recently launched Language Service Provider Endorsement Model and what it means for government, public sector and not-for-profit organisations.

Language services procurement carries real responsibility. Effective language services procurement can support quality, consistency, accountability, cultural accuracy and community trust, while poor procurement decisions can increase risk, create confusion, weaken accessibility and lead to poorer outcomes for the communities the communication is intended to reach.

This free webinar brings together representatives from NAATI and Ethnolink for a practical panel discussion on professional standards for language service providers, procurement confidence and the future of Australia’s language services sector.

Facilitated by Cameron Darke, Head of Growth and Impact at Ethnolink, the panel will feature Sarah Lattimore, NAATI’s LSP Endorsement Manager, and Michael Nemarich, Chief Operating Officer at NAATI, followed by a live audience Q&A.

Whether you work in public sector procurement, communications, marketing, community engagement, health promotion, digital, accessibility, policy, service delivery or project management, this webinar will help you better understand how to procure language services with confidence.

In this webinar, you’ll learn: 

  • An overview of NAATI’s Language Service Provider Endorsement Model
  • Why the Endorsement Model matters for public sector procurement
  • How endorsement supports quality assurance, reporting, governance and risk reduction
  • What public sector buyers should look for when choosing a language service provider
  • How aligning procurement processes with the Endorsement Model can support improved service delivery
  • The difference between transactional suppliers and strategic language services partners
  • How certification pathways, practitioner shortages and workforce challenges are shaping the future of the sector
  • What good language services procurement looks like in 2026

This event is free to attend. Register today.

Register Today

Our Speakers

cameron darke

Cameron Darke

Cameron Darke is Head of Growth and Impact at Ethnolink, where he leads growth, partnerships and strategic engagement across government and not-for-profit sectors. He brings practical experience across multilingual communications, language services, stakeholder engagement and client advisory.

Michael NAATI

Michael Nemarich

Michael Nemarich is Chief Operating Officer at NAATI, where he oversees operational activities and supports NAATI’s work across certification, standards and sector development. He brings extensive experience in social enterprise and not-for-profit management, with a focus on strengthening systems, people and organisational capability.
Sarah

Sarah Lattimore

 Sarah Lattimore is NAATI’s LSP Endorsement Manager, leading work connected to the Endorsement Model. With a background in linguistics and language policy, she brings several years of operational and stakeholder engagement experience from her work with NAATI-endorsed qualifications and the NZ adoption of certification.
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About Ethnolink

Ethnolink is Australia’s largest multicultural communications and engagement agency. We help organisations reach multicultural and First Nations audiences. Our team provides expert research, strategy, creative, translation, media, and engagement services.

We work with over 900 government departments, not-for-profits, and businesses across Australia every year.

Learn a little more about Ethnolink

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